MatterMaze (“we”, “us”, “our”) is a Netherlands-based studio offering custom web application development, consulting, design, and sales lead generation services. We are committed to protecting your privacy and handling personal data transparently.

1. Who is the data controller

MatterMaze, Netherlands. Contact: [email protected].

2. What we collect

• Contact data (name, email, company, role) when you email us or engage our services.
• Project data you share for scoping and delivery (requirements, assets, technical details).
• Usage & device data (IP, pages visited, basic analytics) if analytics/cookies are enabled.

3. How we use data

• To respond to inquiries and provide proposals.
• To deliver and maintain our services and contracts.
• To improve site performance and service quality.
• To comply with legal obligations and prevent abuse.

4. Legal bases (GDPR)

• Contract: processing necessary to perform a contract or take steps before entering one.
• Legitimate interests: e.g., securing our services, improving our site, basic analytics.
• Consent: where required (e.g., marketing emails or non-essential cookies).
• Legal obligation: where processing is required by law.

5. Sharing & processors

We may share data with trusted vendors as processors (e.g., hosting, email, analytics, CRM) under data processing agreements. We do not sell personal data.

6. International transfers

If data is transferred outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses.

7. Retention

We keep data only as long as necessary for the purposes above, or as required by law and accounting rules.

8. Security

We use reasonable technical and organizational measures (access controls, encryption in transit, least-privilege). No method is 100% secure.

9. Your rights

Under GDPR, you may request access, rectification, erasure, restriction, portability, or object to processing. You may also withdraw consent where processing is based on consent.

To exercise rights, email [email protected]. You can lodge a complaint with your local supervisory authority; in the Netherlands, the AP (Autoriteit Persoonsgegevens).

10. Cookies & analytics

If we use cookies/analytics, we will present a notice or preferences mechanism. You can control cookies in your browser. Essential cookies are needed for basic site functionality.

11. Children

Our services are not directed to children under 16 and we do not knowingly collect data from them.

12. Changes

We may update this policy from time to time. We will change the “Effective date” above and, if changes are material, provide a more prominent notice.

13. Contact

Questions or requests: [email protected].